Category Archives: Customer service for employers
On the candidate’s profile page, you will find the contact details of the candidate and the CV details provided in the Profession.hu employee profile and the documents uploaded for the application.
Our CVDB is the most extensive Hungarian jobseeker database. Anyone can register themselves in Profession.hu’s CVDB whether they are actively looking for work or are just open to being approached by prospective employers.
Our employer clients with subscriptions can conduct detailed searches among jobseekers.
Our database only shows employees to employers who have given consent to their profiles being accessible and have done some activity related to job searches over the past two years.
Activity related to the jobseeker means any of the following:
- registering in our database, log in to Profession.hu,
- opening a job alert,
- clicking an ad in a job alert,
- applying for a position,
- subscribing to a job alert,
- changing job notification settings,
- viewing a job ad,
- viewing the list page of job ads,
- updating anything in their profile (personal data, experience, education, skills, expectations, documents).
Jobseekers’ data are only available to employees who have purchased subscriptions to Profession.hu’s database.
View products related to the CV database HERE.
You can add these products to your order to further increase the efficiency of your ads. Your advertisement will reach more jobseekers which will also increase the number of applicants matching the open position.
These products can only be purchased to complete an active advertisement.
Category-Based Highlight (From HUF 80 000+ VAT)
- Your job advertisement will be prominently displayed at the very top of the listing site for a week, specifically targeting the chosen category.
- Your ad is guaranteed to be seen by more people.
- Our statistics show that visually highlighted ads are viewed twice as often and receive up to four times as many applications.
Location-Based Highlight (From HUF 55 000+ VAT)
- Your job advertisement will be prominently displayed at the very top of the listing site for a week, specifically targeting the designated area.
- Your advert can reach up to 43% more views on average.
Profession Turbo (HUF 35 000+ VAT)
- Your job ad will be prioritized higher on the listing sites 3 times during the advertising period.
- Your ad is guaranteed to be seen by more people.
- It can be added to an already active product too.
- The 3 updates are processed by our system at the most optimal time, but you can change the update times at any time in the administration interface.
Profession Candidate Recommender (HUF 20 000+ VAT)
- We are going to send up to 5 potential candidates for your job advertisement.
- Potential candidates can be found more quickly.
- This is a self-developed, artificial intelligence-based recruitment innovation on the Hungarian market.
- The profiles of potential employees found through the Candidate Recommender service are sent by email and are also available in the employer account, under My Advertisement.
Profession Update (HUF 17 000+ VAT)
- Your ad will automatically be prioritized higher on the listing sites according to the type of ad.
- Your ad is guaranteed to be seen by more people.
- You can buy up to 5 updates per ad.
eDM Light (HUF 63 000+ VAT)
- With our eDM Light product, you can access the relevant candidates registered in our database for the advertisement you want to post.
- Your job ad will be sent by e-mail to up to 500 job seekers relevant to your job ad.
- The email is sent to registered jobseekers who have registered on Profession, specifically to registered jobseekers who have browsed jobs similar to the given one and have expressed interest in similar jobs on Profession.hu.
Video in the ad (HUF 23 000+ VAT)
- The video included in the ad can increase the commitment of job seekers to your company. Video content allows job seekers to spend more time with your ad, and get to know your company better, and thus more relevant applicants will apply for the job ad concerned.
MultiHire (HUF 15 000+ VAT)
- You can indicate the number of employees you wish to hire when posting the job.
- The number of desired hires is highlighted with a separate tag on the job listing page and in the job ad for job seekers.
If you wish to post an advertisement on Profession.hu, you can choose from five products.
Advertisement product START (HUF 46,000+ VAT)
- You can only post ads related to manual or skilled labour.
- The ad will be displayed on Profession.hu and thousands of its partner websites for 31 days.
- A free Applicant Tracking System is included in the product to manage the applications for the position.
- The ad can be included in the job notifications beside the list page. This will allow the advertisement to reach jobseekers who have set criteria matching the advertisement.
Advertisement Product START PREMIUM (HUF 66,000+ VAT)
- You can only post ads related to manual or skilled labour.
- The ad will be displayed on Profession.hu and thousands of its partner websites for 31 days.
- Three automatic updates are included in the product which will move the ad to the top of the list page, above other ads of the same type.
- The ad will be shown right below the promoted listings and will stay there at the top of the list for 24 hours.
- A free Applicant Tracking System is included in the product to manage the applications for the position.
- The ad can be included in the job notifications beside the list page. This will allow the advertisement to reach jobseekers who have set criteria matching the advertisement.
Advertisement Product CLASSIC (HUF 133,000+VAT)
- You can post ads related to all kinds of job openings. It is recommended to use it for positions that are easy to fill.
- The ad will be displayed on Profession.hu and thousands of its partner websites for 31 days.
- One automatic update is included in the product which will move the ad to the top of the list page, above other ads of the same type.
- A free Applicant Tracking System is included in the product to manage the applications for the position.
- The ad can be included in the job notifications beside the list page. This will allow the advertisement to reach jobseekers who have set criteria matching the advertisement.
Advertisement Product OPTIMUM (HUF 159,000+VAT)
- You can post ads related to all kinds of job openings. It is recommended to use it for positions moderately difficult to fill.
- The ad will be displayed on Profession.hu and thousands of its partner websites for 31 days.
- Four automatic updates are included in the product which will move the ad to the top of the list page, above other ads of the same type.
- The ad will be shown right below the promoted listings and will stay there at the top of the list for 24 hours.
- The ad will be posted with a colourful frame and background to attract the attention of jobseekers.
- A free Applicant Tracking System is included in the product to manage the applications for the position.
- The ad can be included in the job notifications beside the list page. This will allow the advertisement to reach jobseekers who have set criteria matching the advertisement.
Advertisement Product PRO+ (HUF 236,000+VAT)
- You can post ads related to all kinds of job openings. It is recommended to use it for positions difficult to fill.
- The ad will be displayed on Profession.hu and thousands of its partner websites for 31 days.
- Five automatic updates are included in the product which will move the ad to the top of the list page, above other ads of the same type.
- The ad will be shown right below the promoted listings and will stay there at the top of the list for 36 hours.
- The ad will be posted with a colourful frame and background to attract the attention of jobseekers.
- It is possible to embed a video into the ad to grab even more attention.
- Our eDM light service is included in the product. This will send a targeted email to a maximum number of 500 registered jobseekers.
- Purchasing the product will allow you to reach applicants using social media once free of charge.
- A free Applicant Tracking System is included in the product to manage the applications for the position.
- The ad can be included in the job notifications beside the list page. This will allow the advertisement to reach jobseekers who have set criteria matching the advertisement.
You will find a Smart Product Guide on our website which will help you choose the product to find the best candidates most efficiently.
Any illegal content – e.g. job advertisement, text reviews (including the response to it), CV profile, company page content – can be reported on the interface by selecting the appropriate icons and indicating the reason(s) next to the content (or via e-mail to ugyfelszolgalat@profession.hu address).
In case of detection of illegal user content (e.g. infringing resume, review), job seeker users can also file a report.
The content shall be deemed illegal if:
- violates the law in itself (e.g. a defamatory);
- refers to a violation of the law (e.g. fraud);
- infringes the General Terms and Conditions (e.g. discriminative ad or commercial content).
- infringes the Terms of Use (e.g. pornographic resume);
- infringes the Review Regulations (e.g. obscene review).
Investigation process and legal remedy:
- Decision: We will examine the report and inform the complainant of its results. If illegal content is detected, it will be deleted and the publisher will also be informed about the deletion/restriction of access to the content.
- Legal remedy at the service provider: Against the decision, it is possible to lodge a complaint within 6 months, i.e. to request a repeat inspection. The request can be submitted to the e-mail address ugyfelszolgalat@profession.hu, indicating the e-mail address, history, and the specific reason for the legal remedy (why you do not agree with the decision). We will inform the person submitting the complaint about the decision and, if the original decision is amended, also the person who published the content.
A review of the legal remedy decision can be requested at an out-of-court dispute resolution body, court or authority as follows:
- Out-of-court dispute resolution body: A customer in a contractual relationship with the service provider can turn to the Online Platform Dispute Resolution Board in order to resolve a dispute arising in connection with the EU regulation on digital services. The condition for starting the procedure is that you attempt to settle the dispute directly with the service provider, and that you exhaust the possibility of internal legal remedies. On the website of the National Media and Communications Authority are available the other out-of-court dispute resolution bodies with additional powers, their contact details and the subject areas they can act on.
- Initiation of authority proceeding: If the decision regarding the content reported as illegal does not comply with the rules of the EU regulation on digital services, and it is not changed within the framework of the legal remedy, a general official supervision procedure can be initiated at the National Media and Communications Authority.
- Initiation of court proceeding: You can initiate legal proceedings against the decision/remedial decision related to the content reported as illegal.
Registered company and contact data can only be modified by our customer service.
The following data can be modified:
- contact details (name, email address, phone number),
- contact access (which pieces of information, and services are available for the different contact persons),
- company data (name, tax number, place of business),
- financial data (email address for electronic invoice, invoice address, financial contact).
Modification requests have to be emailed to ugyfelszolgalat@profession.hu.
Please note that modification requests will only be dealt with if
- the request comes from an email address registered in our system or has a company domain (e.g. @profession.hu),
- and the company data matches data shown on company registration websites.
Modification requests will be dealt with within 2 hours on working days.
A Profession.hu employer account can be accessed by several people working for the same employer. The number of people who can access the account is not limited.
Their email addresses have to be registered to access the account. Registering their email addresses can be requested via email to ugyfelszolgalat@profession.hu.
Please note that this email has to be sent from an email address that is
- already registered in our system as a contact email address,
- or has a company domain (e.g. @profession.hu).
Only businesses registered with company registration websites, and self-employed businesses can open an account and use our services.
Private individuals are not allowed to post advertisements.
Data to provide when opening an account are as follows:
– company contact data:
- name,
- phone number,
- email address,
– company data:
- company name,
- tax number,
- tax number type,
- address.,
– invoicing data:
- email address for electronic invoice,
- invoice address.
Upon completion of registration, all company datasheets are subject to our validation process. During this process given data is validated. If there is a discrepancy between the data given and that found on company registration websites, an email will be sent to the contact email address.
Please note that contact email addresses are also validated. The email address given has to have a company domain (e.g. profession.hu) or it has to be the official email address found on company registration websites. If the email address does not meet either one of the above criteria, you will be asked to confirm it.
If needed, emails about the validation process will be sent from cegregisztracio@profession.hu.
Before completion of the validation process, you can log in to your employer account but in case you have an ad posted, you will not be able to see the list of applicants.